Privacy Statement


We at IGlobe Solutions ensure that customers data is protected. As an enterprize SMS & Voice communication platform, we process personal data in order to delivery our services.
This Privacy policy contains information about what data is collected, why it is collected, and how it is handled.
We regularly deploy & implement highest security measures to keep user's data as well as our systems secured.

About IGlobe Solutions


IGlobe Solutions is an enterprize communication platform that allows business & indiviual around the globe to engage with their customer worldwide via various communication channels e.g. SMS, Voice and Email.
IGlobe Solutions ("us", "we", or "our") product https://www.24x7sms.ae website (the "Service"). We use your data to provide and improve the Service.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Customer do integrate our API's in their own applications, we don't interact with their end users directly.
Whatever end-user information is share by the customer with us is handled very carefully in accordance with data protection regulations.
We don't use that data for any other purpose than those specified by the customer who provides that data.

What data we collect


We never ask for more data than what is required. The personal data we collect may include

Name
Contact Details
Account Credentials
Financial Data
Usage Data
Location Related Information i.e. IP

Information Collection And Use


Prior/While using our Service, we may ask you to provide us with certain personally identifiable information that is required in order to provide you with our service/s and can be used to contact or identify you ("Personal Data").
Personal Data is collected for specific purpose & is always used for the purpose specified e.g. if data is collected through contact or registration form on our website, it will be used to provide requested information.
We never collect more data then required. Data is collected, to share relevant information about our products and services for which user has showed interest through email/call/chat or by filling form on our website, to create an account with us to be able to use our service/s, to keep your account safe & secured from fraudulent or unlawful activity.
We may also use your Personal Data to contact you with product/service updates, special offers and other information. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in such email.
We may also collect information how the Service is accessed and used ("Usage Data"). The information we collect helps us maintain and improve our website, products & services. Usage Data may include information such as your IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other diagnostic data.

Sharing of Information


We share information with Telecom operators and other communications service providers for routing and connectivity. We reach people’s smartphones through telecom operators and other communication service providers.
In order to make sure the message you send should reach the intended recipient, independent of their location, we make use of a global network of telecom providers.
We also do share just required information with third party service & technology provider like our payment gateway partners who help us in collecting online payments.
We don't share your data with any other third party, expect when were required by law. i.e. by operators, telecome authorities, goverment agencies.

Data Security


All your data is secured and encrypted: both at rest and in transit. We regularly deploy & implement highest security measures to keep your information as well as our systems secured.
We contiuosly do a thorough security screenings of our infrastructure and employees to minimise security risks.
For more insight click here

Tracking & Cookies Notice


We use cookies such as session cookies, session storage cookies, security cookies and similar tracking technologies to track the activity on our Service and hold certain information for best user experience.
Cookies are small pieces of data stored on a User's device. Cookies are sent to your browser from a website and stored on your device.
We use tracking technologies to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Links, third party websites and social networking sites


Our online services and communications may embed hyperlinks to websites that are not owned or controlled by us.
We're not responsible for the privacy practices, policies, notices or content that are not on our website or domain, even if we've embedded a link to them.
We encourage you to read and understand the privacy practices, policies, notices, and content of any linked sites that you visit.